Congratulations on purchasing a server from PloxHost! We're glad & ecstatic that you decided to choose us over other competitors. We'll be sure to make this a great experience for you! We've decided to build this little article for people if its there first time starting a Minecraft server.

How do I locate my Login Details?

If you're unable to find the email. Is labeled "Your server is ready!" and is sent from [email protected] If you're still unable to find the email check your email history on your billing account by logging into your billing panel and clicking where it displays your name and click on email history. If you still had no luck feel free to message our support on our live chat for further assistance or open a ticket.

If you received an email with this link noted on it your panel login details will be listed there. It should be linked above as shown in the image.

How do I log in to my panel?

Copy the details from the email you received and visit Be sure to bookmark this page for easier further access. Copy and paste your information onto the boxes on the screen then log in.

If your password fails to work, please double check that the information has been copied correctly, sometimes copying the password leaves an additional space at the end of it. If you typed out the password exactly and it is still saying failed login you can try to reset the password with the email you used at,. If you are unable to reset the password feel free to message our support on our live chat or open a ticket for further assistance.

Whats all this information I see?

This is the Multicraft panel. You use this to control your own Minecraft server. Some things listed will be down below.

Daemon: This lets you know what Minecraft daemon you are on. In case of outages which are rare occasions, allow you to message us with the machine you're on.
Name: This is your server name, you are able to edit this to anything you please. This helps to identify this server in the future for you when you have a server list. You can only have a server list if you own more then one server.
Player Slots: This is the max online players that can be online/connected to your server. You are able to change this to whatever you want as PloxHost does not cap player slots.
Status: This is your Minecraft server status, which should be Offline.
IP: This is your servers IP address you will give out for players & for you to connect to.
Port: This is your server's port you will give out for players & for you to connect to.
World: This is the default world name that Multicraft would generate for you.
Domain: This is your server's domain. Instead of connecting with a bunch of numbers to your server which people do tend to forget. You can make your own domain free of charge here. Instructions below on how to do so!
Server Jar: This is the version that your server is running on. Right now it should show default, however, it's recommended for you to change this. More instructions are below.

I can't join my server right now?

Even though you logged into the panel and you copied the information over to your game, you find your self unable to connect. Sadly, your server is not online/active yet. There are some additional steps that are recommended for you to do such as listed below. The reason for the server, not auto-starting is for new users to customize the server to their preference before-hand.

Give your server a cool name. In the future, if you order new servers, this will help differentiate between them.
Setup a server domain, with the Domain field, all you do is type your server name. In the future, you would be able to connect with (your server name) you can request for a subdomain by opening a ticket.
Setup a server jar. Your server won't be able to start up without launching a jar. A jar is an executable which Java uses to run your server, hence the name Minecraft "Java" Edition. On the dropdown list, there are a bunch of ones to pick from. If you're not sure what you want to pick, it's highly recommended to run Spigot | 1.13.2. Spigot is the jar type and 1.13.2 is the game version where players in there clients can join from.
Once you set up all these details. Hit save then start your server. You would have to wait for the X on the top left of the screen to turn into a checkmark.

How do I connect to my Minecraft server?

Start the Minecraft launcher in the server version that you selected on the list. Once you have booted the game, select Multiplayer then Add Server.

Server IP Structure (IP):(Port) Example:

Copy and paste your server IP add this ":", then the port, it should look similar like this but not the same thing.

Once you selected done. Your server will appear on the server list as shown below.

All you would have to do is click it then select the join button.

If the server is not online, please check on the panel that the server has been started. If you're unable to connect, please ensure the IP is correct. If you're still unable to connect, please contact our support team on our live chat system or open a ticket!

You did it! Congrats & best of luck to you!

If you need any help or assistance with your Minecraft server feel free to ask our community for help by joining our discord at
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